Summary

The Personal Support Worker (PSW) is part of an interdisciplinary team providing direct care and intervention. This position assists residents who have behaviours associated with dementia, delirium, mental health distress, addictions, or other neurological conditions. Working in collaboration with the interdisciplinary team the PSW contributes to the quality of life for residents by participating in the assessment; direct care and support and assisting the long-term care home to include effective strategies into the residents’ care plan. The PSWs work is conducted in a manner that is consistent with the Mission, Vision and Values of the United Counties of Leeds and Grenville and Maple View Lodge

 Key responsibilities

• Assists and promotes the optimum physical, social and emotional well-being of each resident

• Participates in measures to maintain an environment which promotes the comfort, dignity and safety of residents

• Acts as a team member through collaboration, respect, and effective communication

• Contribute to the delivery of non-pharmacological or psycho-social behavioural care approaches in a collaborative environment

• Follows the resident’s care plan observing and reporting any resident substantial findings and/or changes and communicates any incidents, accidents or unusual occurrences to the RPN/RN

• Appreciation for the “team” philosophy, person and family centered care

• Implement best practices as part of the interdisciplinary team related to dementia, delirium, and mental health issues, including the effect on the resident, family member, and caregiver within the PSW scope of practice

• Practices proper hand hygiene techniques while performing all duties

• Answers call bells and provides care to residents as required

• Commitment to quality improvement and change initiatives

• Responsible for accurate and complete documentation on the resident records including daily flow sheets, restraint flow sheets and incidental charting in Nursing Progress notes

• Ensures effective communication techniques in a team based philosophy are applied

• Demonstrates personal growth and development

• Completes mandatory education yearly as assigned

• Performs the responsibilities of the position within the legislative and regulatory standards set out in the applicable Provincial and Municipal Acts. Performs the responsibilities of the position consistent with the Operational policies of the United Counties of Leeds and Grenville, Provincial Standards for Long Term Care, and Residents’ Bill of Rights.

Qualifications

• Personal Support Worker Certificate from an Accredited Ontario College or as per the Long Term Care Homes Act approved certification program
• Gentle Persuasion Approach (GPA) training is considered an asset, or willingness to obtain the training once hired
• Two (2) years experience working in Long-Term Care, or other healthcare settings
• Basic computer skills including ability to use electronic documentation systems (i.e. Point Click Care) and Microsoft Office Suite