The role

As Practice Manager, you’ll be steering the clinic’s services, providing leadership to a team of non-physician and non-nurse practitioner service providers for example Registered Nurses, Mental Health Clinicians, Social Workers, Physiotherapist, Occupational Therapist, Dietitian, Elders, Traditional Healers, Traditional Food Advisor and Driver. As such, you'll be fostering relational, and progressive relationships, leading the shaping and enhancement of the services the team will provide. Under your leadership, our team will   deliver a blend of Western and traditional wellness services, which can potentially include mobile clinic services based on the FNPCI site location.

Responsibilities

• Overseeing the delivery of primary care, mental health, and substance use programming, working with community leaders and partners to develop and enhance services.
• Coordinating clinical staff and scheduling, ensuring that staffing levels meet operational needs effectively.
• Integrating quality improvement and risk management into clinic practices, evaluating any care changes, and recommending updates to policies and procedures.
• Collaborating with FNHA regional and provincial teams to provide high-standard educational services, training, and resources to clinical staff.
• Participating in local, regional, and provincial committees to contribute to improvements in healthcare service delivery, ensuring that community needs are effectively addressed.

About you

Education

• Bachelor’s Degree in Nursing or Psychiatric Nursing from a recognized university.

Occupational Certification

• Current practicing registration with the BCCNM.  

Experience

• A minimum of 5 years of experience in primary care, mental health, and/or substance use nursing, including 2 years of experience in a supervisory/leadership capacity.  

Knowledge

• A general knowledge of clinical supervision, advanced nursing practices, and critical incident debriefing, coupled with strong capabilities in applying cultural safety, humility, and trauma-informed care.
• Well-versed in First Nations cultural principles, intersectionality, and privacy laws such as FOIPPA and PIPA, ensuring the protection of client confidentiality and rights.
• Understanding the unique challenges of rural and remote communities, facilitating tailored and effective healthcare approaches.
• Proven ability to teach, facilitate, and lead, promoting a supportive and innovative learning environment.
• Skills in setting priorities, problem-solving, and managing emergency situations, ensuring effective team performance and high-quality patient care.

Why Work for FNHA in one of our Primary Care Centers

• We have a common foundation at FNHA through our Vision and Seven Directives to guide us in our daily work.
• What happens to communities and people we serve happens to us—we care for and respect one another. What happens to us happens to community and the people we serve—we strive for excellence and believe First Nations deserve the best we have to offer.
• We are wellness champions. We have the historic opportunity to achieve transformative change in First Nations health & wellness, and an obligation to make the most of this opportunity.
• We are for change makers. Those who are called to act, open to cultural understanding and teachings, and undaunted by unique challenges. We are a young organization, still growing and fast changing.
• We provide meaningful work rich with transformational learning opportunities.
• When you work at one of our Primary Care Centre, you will truly make a difference in your life and for many others.
• Find purpose beyond your profession. “It starts with me”. Here, your work changes lives, starting with your own.
• We work together, not apart, with our beautiful and culturally rich First Nations communities in British Columbia.

The First Nations Health Authority is committed to respecting diversity within our workforce; preference will be given to individuals who identify as First Nations, Inuit, or Métis.

Leading with culture, all FNHA employees complete San’yas Indigenous Cultural Safety Training. We support our family to be leaders in wellness and all staff members develop a yearly wellness plan as part of their performance partnership and goal setting.

As a health and wellness organization, the FNHA has aligned with the Provincial Public Health Order released on October 14, 2021. We have a mandatory COVID-19 vaccination policy for all employees at First Nations Health Authority. This policy requires all employees to be fully vaccinated against COVID-19. If selected for employment, you will be required to provide proof of vaccination by providing a copy of your BC Vaccination Card Passport with the QR code.