Job opportunities direct from employers
healthdaq
encompass Technical Support Officer - Telecommunications (Band 5)

Western Health and Social Care Trust


Thank you!
You have successfully completed your application.

We've sent a confirmation to .

Good Luck!
encompass Technical Support Officer - Telecommunications (Band 5)

Western Health and Social Care Trust


348905

Information and Communications Technology (ICT)

Department: Digital Services

Location: Western Trust Area

Hours: Temporary, Full time

 

Job Summary

  • Telecoms support to all ICT/ Telecommunications users, including the diagnosis and resolution of hardware/software faults across a diverse range of software and hardware products in both standalone and networked environments.
  • Advice to ICT / Telecommunications users regarding the operation of security policies and procedures.
  • The installation and configuration of ICT/Telecommunications hardware and software in both standalone and networked environments.
  • General Telecommunications housekeeping duties.

The post holder is expected to continually strive for best practice, bring innovation, and more effective ways of working in everything the department undertakes.

Main Duties & Responsibilities

  • Peripherals including fault resolution and the installation of new equipment;
  • Provision of technical support for communication networks including fault resolution and the installation of new data communication equipment;
  • Communicating with the Business Services Organisation  and other third party organisations regarding the resolution of faults;
  • Monitoring the performance of maintenance contractors regarding installations or the resolution of faults;
  • Provision of ICT Service Desk support including advice to users in work around solutions and fault resolutions;
  • Recording of faults and updates in the location of hardware and or system configuration;
  • Discharge of various computer room functions such as back-ups, and restores
  • Specification of ICT/ Telecommunications related equipment, especially personal computers, Mobile phones  and other like devices;

 

Please view the full job description from more information

Temporary

Full Time

5

  • Technical Support Officer Telecommunications Band 5.pdf

    Download the Document

Western Health and Social Care Trust

Northern Ireland


The Trust is an equal opportunities employer
encompass Technical Support Officer - Telecommunications (Band 5)

Western Health and Social Care Trust



Application Questions *