Directorate: Primary Care and Older People
Location: Racecourse Medical Practice, Shantallow Health Centre
Working pattern: Temporary, Part-time
Interviews will take place the week commencing 13th January 2025
Job summary
The post holder will be required to carry out any administrative duties required within the department. This will include word processing, general office duties and other responsibilities as outlined below.
Main responsibilities
- Answer telephone and redirect call appropriately and deal with routine telephone enquiries from other organisations, agencies, Trust employee’s etc.
- Develop and maintain good communication during telephone calls and passing all appropriate information required on to the relevant staff.
- Booking appointments for patients and manning reception of patients and visitors.
- Processing of prescriptions.
- Develop and maintain an efficient filing system ensuring confidentiality and security of documents.
- Provide secretarial support including typing of general correspondence and submitting relevant reports within agreed timescales.
- Scanning clinical documents on to the patient’s records.
- Support the professional staff to deliver on audit and data collection activities using appropriate electronic systems.
- To ensure relevant information systems are maintained.
- Liaison with other departments and professionals as appropriate.
- Prioritise and organise work effectively.
- Arranging meetings when necessary, take minutes of meetings etc.
- Ordering stationary and ensuring adequate supplies are maintained.
- Maintenance of office equipment.
- Any other duties, appropriate to the band, which may be assigned as the role develops.
Please download a full job description below for more information
